Terms & Conditions

SPECIAL ORDER

  1. Nonrefundable Deposit:

    • For all special orders, a nonrefundable deposit equal to the total cost of the order is required upfront at the time of purchase.
    • This deposit secures the order and initiates the process of obtaining the requested item(s).

  2. Cancellation Policy:

    • Should the Buyer cancel the special order for any reason, the nonrefundable deposit will be immediately forfeited to Vis Racing Sports Inc.
    • No refunds or credits will be issued for canceled special orders.

  3. Shipping Delays:

    • Vis Racing Sports Inc. is not liable for any delays in the shipping process.
    • All provided shipping dates are estimates only and not guaranteed delivery dates.
    • The Buyer is not entitled to any refunds, price adjustments, or compensation due to delays in shipping or failure to deliver within the estimated timeframe.

  4. Claiming Special Order Items:

    • Once the special order item(s) arrive at Vis Racing Sports Inc. and are available for pickup or shipment, the Buyer will be notified.
    • The Buyer must claim their special order item(s) within 30 days from the date of notification.
    • If the Buyer fails to claim their order within this 30-day period and makes no attempt to arrange for pickup or delivery, the order will be considered canceled.
    • In such cases, all deposits paid for the special order will be forfeited to Vis Racing Sports Inc.

This policy ensures clarity and fairness in the handling of special orders. We appreciate your understanding and cooperation.

SHIPPING POLICY

Please Read Receiving Instructions

PAYMENTS, CHARGEBACKS, AND DISPUTES

By placing an order with VIS Racing, you authorize us and our payment processors to charge your selected payment method for the full order total, including any applicable taxes, fees, and shipping charges.

You agree that you will not initiate a payment dispute or chargeback with your bank, credit card issuer, PayPal, Affirm, or any other payment provider for any reason that is covered by these Terms, including but not limited to delays in shipping, failure to follow the Receiving Instructions, ordering the wrong item, or refusal of delivery.

If you believe there is an issue with your order, you agree to contact us first and provide a reasonable opportunity for us to investigate and resolve the matter.

If you initiate a chargeback or payment dispute in violation of these Terms, we reserve the right to:

  • Recover from you any amounts improperly reversed,
  • Charge you for any related bank or processing fees, collection costs, and reasonable attorneys’ fees, and
  • Suspend or terminate your account and/or future purchasing privileges with VIS Racing.

BODY KIT POLICY

  1. Product Quality and Materials:

    • All Vis fiberglass body kits, including bumpers, lips, side skirts, spoilers, and hoods, are made from high-quality fiberglass and come with wire mesh if applicable.
    • Professional installation is required for all parts.

  2. Product Illustrations:

    • Pictures shown on our website and promotional materials are for illustration purposes only.
    • The actual product may vary due to enhancements and updates. If you have any questions or concerns, please contact our knowledgeable staff for clarification.

  3. Fitment and Modifications:

    Depending on the specific body kit and your vehicle, aftermarket body kit components come unpainted or unfinished. Before painting, you may need to re-prime, sand, refill, or sometimes even re-fiberglass the parts to achieve a smooth finish. Once properly prepared, you'll need to paint or finish the parts to match the vehicle's color or desired aesthetic.

    Significant modifications may be required to ensure the correct fitment of the part. These modifications may include:

    • Trimming the bumper
    • Cutting away and removing the reinforcement bar
    • Adding new fiberglass to reinforce or reshape the part as needed

    Additionally, some cutting or modification of the existing body panels may be required to accommodate the new components. This step demands precision to avoid damaging the vehicle's structure or affecting its aerodynamics. Please note that aftermarket parts do not have the same fitment as OEM factory parts.

    Once the test fitting and modifications are complete, the body kit components are mounted onto the vehicle using appropriate hardware. This often involves screws, bolts, or adhesives, depending on the design of the body kit and the manufacturer's instructions. Please note that some parts may not be able to be reinstalled with all the existing mounting hardware or holes, requiring additional adjustments.

  4. Test Fitting:

    • It is crucial to test fit all body kit parts before making any modifications or painting. Any alterations made to the parts will void returns, exchanges, and warranties.

  5. Accessories:

    • Accessories such as fog lights, driving lights, splitters, canards, add-on lips, intake scoops, or other enhancement products are not included unless explicitly specified in the product description.
    • The absence of these accessories on your product does not qualify as a product defect.

  6. Fitment Issues and Defective Products:

    • If you experience fitment issues, you must provide pictures to support your claim:
      • Place the part on the vehicle and take a picture with the vehicle in the frame.
      • Take additional pictures of the specific area in question.
      • To expedite the process, provide 4–5 pictures from various angles.
    • Claims for defective products must be filed within 10 days of receiving the product(s). Claims filed after this period will not be accepted.

Delivery Confirmation & Risk of Loss

Shipments are sent to the shipping address provided by the customer at checkout. When the carrier records the shipment as delivered to that address—whether by delivery scan, driver notation, Proof of Delivery (POD), signature, and/or photo where available—the shipment is considered delivered. At that point, risk of loss, theft, or damage transfers to the customer. Any issues that occur after the carrier’s recorded delivery at the address are outside the control of the merchant.

To qualify for any remedy related to shipping damage, you must follow our Receiving Instructions available at this link. In particular:

  • You must inspect the shipment at the time of delivery whenever reasonably possible.
  • Any visible damage to the packaging or product must be clearly noted as “DAMAGED” on the delivery receipt or Proof of Delivery (POD) before the driver departs.
  • You must take clear photos of the packaging (all sides), the shipping label, the POD, and the damaged area(s).
  • Concealed damage must be reported to us in writing within 24–48 hours of delivery, along with photo documentation.

Failure to follow these procedures may limit or eliminate our ability to file a claim with the carrier and may result in denial of replacement, refund, or credit at our sole discretion.

Cancellation Policy Before Delivery

  • Before Shipment:

    • Cancel anytime before it ships: We can cancel your order if we receive your cancellation request before the item has been shipped.

    • Refund deductions: Approved refunds will be issued minus applicable processing/credit card fees and packaging fees.

    • Contact us ASAP: Please reach out to our customer service team immediately so we can stop the order before it goes out.

  • After Shipment:

    • No cancellations once shipped: If the order has already shipped, it cannot be canceled and will be handled as a return (please see our Return Policy).

    • Cancellation/Restocking fee:  40% of the total order value less shipping

    • Return shipping costs: You are responsible for the cost to ship the item back to us.

    • Outbound shipping is non-refundable: The original shipping fee will not be refunded and will be deducted from your refund.


MANUFACTURERS WARRANTIES

Please note that some of the products offered by Vis Racing Sports might not be suitable for street use everywhere. It's important for you to check and follow your local state or federal laws to ensure that your purchases meet legal standards.

When you buy from us, unless we've agreed otherwise in writing, our products come "as-is". This means we don't offer any additional warranties, whether expressed or implied, beyond what's required by law. This includes, but isn't limited to, warranties regarding the product's quality or suitability for a specific purpose. If you have any questions about our products or policies, please contact us.

RETURN POLICY

We can't accept returns on special orders. Also, if any part has been used, modified, painted, or installed, it's not eligible for a return. To return an item, you'll need to get approval from us first. We won't be able to give you return authorization if it's been more than 5 days since you received your product(s).

For items from our regular stock, you have to send them back to us within 14 days from the date we originally shipped them to you. Before sending anything back, please fill out a Return Requisition form. Once your return is approved, we'll give you a Return Authorization Number (RMA Number) and a label. Make sure these are visible on the outside of your return package, because we can't accept packages without them.

Returned items need to be in their original, unaltered, and unpainted condition, and include all the original hardware and instructions. Don't forget to include a copy of your original invoice with the returned merchandise. We are unable to accept returns without all the original packaging. This policy helps ensure that the items remain protected and in sellable condition throughout the return process.

If you receive a damaged product, please note that it's not considered defective by our standards. Also, if you order the wrong item, it's not considered our mistake. Damaged items not noted at the time of delivery will not be covered for any return. Except for these instances, we'll either exchange your item or give you a credit, but there will be a 40% restocking fee deducted from your purchase price (shipping and handling fees aren't refundable).

When we get your return, we'll check if the product is defective. All returns should be shipped to us prepaid. We won't accept returns shipped collect or without an RMA number, and they'll be sent back to you at your cost. Shipping costs for returns are not refundable.

Please pack all returns securely using all the original packaging. We will not accept returns without all the original packaging. We recommend insuring your return shipment for its full value, as neither we nor the shipping company will be responsible for any loss or damage during shipping. No refunds will be issued for items damaged on their way back to us; you will need to file a claim with your carrier.

We won't accept any authorized returns more than 30 days after approval.

VIS RACING TERMS AND CONDITION

By engaging with this website, its associated products, or any related services, you ("you" or the "Customer") agree to these Terms and Conditions ("Terms"). Your access to and use of this site signifies your acknowledgment that you have read, understood, and accepted these Terms.

All transactions made through this platform are deemed final and are not subject to cancellation except as expressly provided in these Terms, including the Cancellation Policy Before Delivery and Return Policy sections. No other cancellations, chargebacks, or unilateral reversals of payment are permitted.

CUSTOMER'S ASSUMPTION OF RISK AND RESPONSIBILITIES

All products provided by VIS Racing ("we" or "VIS Racing") are delivered to the Customer without any warranty, either expressed or implied, except as required by law or separately agreed in writing. Our products do not carry any safety certifications, either domestically or internationally. VIS Racing will not be held liable for any damages or injuries resulting from the use of these items.

The responsibility for determining the appropriate use of any product and the assumption of any liability related to such use shall rest solely with the Customer and the installation shop.

Please be aware that our automotive products are aftermarket items and may sometimes necessitate the modification or removal of vehicle components, including safety equipment such as reinforcements, bumpers, and turn signals. Any modifications or removals are undertaken at the Customer's own risk.

INSTALLATION OF AUTOMOTIVE PRODUCTS

Installing aftermarket body kit components, carbon fiber hoods, and trunks involves steps that require precision and expertise. While it's possible to perform the installation yourself, we strongly recommend using a professional aftermarket body shop for best results.

  1. Expertise: Professional shops have the experience and knowledge required to handle aftermarket modifications efficiently and effectively. They understand the intricacies of each component and can ensure proper fitment and alignment.
  2. Specialized Tools: These shops are equipped with tools and equipment specifically designed for aftermarket installations.
  3. Quality Assurance: Professional installers inspect each component before and during installation to ensure that everything meets high standards.
  4. Warranty Protection: Many professional body shops offer warranties on their installations.
  5. Time and Convenience: Professional installation saves you time and effort and helps avoid DIY mistakes.

PROFESSIONAL INSTALLATION REQUIRED & FITMENT DISCLAIMER

All VIS Racing fiberglass and carbon fiber body parts, including but not limited to hoods, trunks, doors, bumpers, lips, side skirts, widebody kits, and spoilers, are aftermarket components. They are not OEM parts and may require trimming, sanding, reshaping, re-fiberglassing, re-drilling of mounting holes, or adjustment of adjacent panels for proper fitment. Minor imperfections and the need for body work prior to paint are normal characteristics of aftermarket fiberglass and carbon fiber parts and are not considered defects.

Professional installation by a qualified aftermarket body shop experienced in fiberglass and/or carbon fiber components is required. DIY installation or installation by shops without aftermarket body kit experience greatly increases the risk of poor fitment and damage.

Any claim related to fitment, structural issues, or alleged defects must include proof of professional installation (such as a detailed invoice from the body shop) and photo documentation of the test-fit phase prior to paint. Claims without such proof may be denied at our sole discretion.

SAFETY, OFF-ROAD USE, AND VEHICLE MODIFICATION

Certain products sold by VIS Racing—including but not limited to race-style hoods, trunks, doors, diffusers, splitters, and other aerodynamic or weight-reduction components—may be intended for off-road or competition use only. These products may not be legal for use on public roads in all areas and may affect the crashworthiness, safety systems, or emissions compliance of your vehicle. You are solely responsible for verifying the legality of any modifications in your jurisdiction.

Some products may require the removal or modification of OEM safety components such as reinforcement bars, crash beams, intrusion beams, or energy absorbers. Any such modification is performed at your own risk. VIS Racing is not responsible for any injury, death, property damage, or legal issues arising from the use or installation of our products.

For certain products, VIS Racing strongly recommends (and may require as a condition of use) additional safety measures such as:

  • Installation of an appropriate aftermarket heat shield under carbon fiber hoods,
  • Use of hood pins or other secondary latching mechanisms,
  • Use of roll cages or similar reinforcement with lightweight doors or other structural components.

Failure to install and use such safety measures may result in damage to the product, vehicle, or persons and will void any product-related claim.

BACKORDERS

Most of our products are in stock and will be shipped within 48–72 hours on average, but in some high-volume cases, may require up to a full work week. Some out-of-stock items may take 4–12 weeks to produce and ship. These differ from a SPECIAL ORDER in that the item cannot be cancelled early for any reason, but may be cancelled when the item is 2 weeks past the ETA (for example, due to customs issues). Items may not be reserved without payment or deposit. In the event that an item is promised without payment, full documentation must be sent and acknowledged.

SHIPPING INSTRUCTIONS

Given the size and nature of our products, the shipping company may call you to schedule an appointment for delivery. Please provide us with your current phone number and we will forward that information to the shipping company, if applicable. If you are not available for your shipping appointment, the item may be shipped back to the distributor and you may be charged for the round-trip shipping.

REPLACEMENTS AND RETURNS

All issues not related to damage (which must be noted to the driver per Receiving Instructions at the time of delivery) must be reported by the buyer within five (5) days of receipt, as long as the item is returned in original packaging and the buyer pays for return shipping. Shipping fees are non-refundable and a 40% restocking fee will be applied. All return requests must be made within five (5) days after receiving the order.

RMA numbers must be provided prior to any returns and the items must be in an unused and unaltered condition with the original packaging. Refunds will not be issued on returns that are damaged during return shipping or if the product is not received in original packaging or better (which must be pre-approved by VIS Racing, where applicable). In the event that damage does occur, a refund will be issued when a claim has been settled with the shipping company.

Failure to comply with this return policy will result in refusal of the shipment and it will be returned to you at your expense. We reserve the right to modify or override requests regarding replacement or refund. We will not replace or refund a complete body kit if a single component is found to be defective.

Refunds will not be issued due to poor fitment of the body kit. If fitment is off by extreme margins, a refund will be considered at our discretion. Moreover, no replacements or refunds will be provided in the following situations:

  • Any product that has been subject to misuse, neglect, accident, or improper installation.
  • Any product that does not have proof of professional installation at an auto body shop experienced in aftermarket fiberglass installation.
  • Any product that has been modified or altered from its original manufactured state.

SHIPPING OUTSIDE OF THE CONTIGUOUS US

Customers needing delivery outside of the contiguous US (including but not limited to Alaska, Hawaii, US territories, and foreign countries) must first request a quote. Transactions made without first requesting a quote will be refunded and cancelled.

Because customs policies and fees vary from country to country, the customer is responsible for payment of all applicable customs fees, duties, and taxes. The customer will be considered the importer of record and is solely responsible for compliance with all import laws and regulations in the destination country. You may also be obligated to hire a customs broker to satisfy customs requirements. Check with your local customs office prior to purchasing.

We are willing to ship orders to a designated freight forwarding company that will handle delivery of your purchase to your country or territory. When we deliver to a freight forwarder located within the contiguous US at your request, our responsibility for the shipment ends upon confirmed delivery to that freight forwarder. Any loss, damage, or additional costs that occur after delivery to the freight forwarder are your responsibility.

WEBSITE IMAGES

Please be aware that the sample pictures depict highly customized cars. Each car may use multiple modifications, including painting and possible alterations of the depicted part. Please read the description of the part carefully, as one or more of the options may include a different part than depicted in the image. Parts such as lights, splitters, canards, paint, and other accessories are not included unless specifically stated in the product specifications.

PRODUCT DESCRIPTIONS

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

TYPOGRAPHICAL ERRORS

If a product is mistakenly listed with the wrong price or details due to a typographical error, we reserve the right to cancel or refuse any orders placed for that item. We strive for accuracy and transparency in all our listings and will correct any mistakes as quickly as possible.

INTELLECTUAL PROPERTY

All content on this site, including but not limited to text, graphics, logos, icons, and images, is our property or the property of our content suppliers, and is protected by US and international intellectual property laws. All software used on this site is our property or the property of our service provider or its suppliers, and is protected by United States and international intellectual property laws.

SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates the permission or license granted by us.

COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".

You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of content. We reserve the right (but not the obligation) to remove or edit such content. You are responsible for maintaining and updating your information, including but not limited to personal contact information in your account.

Unless we indicate otherwise, if you post content or submit material, you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sub-licensees the right to use the name that you submit in connection with such content, if we choose to use your name.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply. We have the right (but not the obligation) to monitor, edit, or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE, RELATED PRODUCTS, OR RELATED SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU; THE SERVERS SERVICING THIS SITE; OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, SOFTWARE, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER ANY CIRCUMSTANCES OR LEGAL THEORY FOR DAMAGES RELATED TO INCONVENIENCE, DOWNTIME, INTEREST, COST OF CAPITAL, FRUSTRATION OF ECONOMIC OR BUSINESS EXPECTATIONS, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF USE, TIME, DATA, OR GOODWILL, OR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, COLLATERAL, OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER SUCH LOSSES ARE FORESEEABLE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU OR TO ANY THIRD PERSON FOR ANY COSTS INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO TRANSPORTATION, LABOR COSTS, TIME, TOWING, STORAGE, PREMIUM FREIGHT CHARGES (SUCH AS AIR OR OVERNIGHT DELIVERY), RENTAL COSTS OF ANY TYPE, LOGISTICS, OR ECONOMIC LOSSES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

BINDING ARBITRATION

ANY DISPUTE RELATING TO THIS AGREEMENT WILL BE RESOLVED BY BINDING ARBITRATION PURSUANT TO SECTION 1280 ET SEQ. OF THE CALIFORNIA CODE OF CIVIL PROCEDURE. THIS PROVISION APPLIES TO ALL DISPUTES, INCLUDING BUT NOT LIMITED TO ALLEGATIONS OF NEGLIGENCE, BREACH OF CONTRACT, OR FRAUD.

The arbitrator shall be a neutral arbitrator selected by the parties, or appointed by the court. The decision of the arbitrator will be binding and may be ent