Shipping

Q: What do I do when I receive the shipment from trucking company?

When receiving shipments via truck, it is important to understand and accept the obligations of being a receiver of freight. To make the delivery go smoothly, follow the below guidelines:

Before signing the carrier’s delivery receipt:

  1. Count the number of cartons and verify the number being shipped from the receipt.
  2. Visually inspect the physical condition of the cartons for any rips, tears, punctures, crushed corners, etc. You must notate these discrepancies on the delivery receipt before you sign and accept the shipment. Failure to do so will imply you have received the shipment in good condition, by which you have accepted complete responsibility and liability for the contents.
  3. Due to the pandemic, many freight companies have started implementing what they refer to as “Contactless Delivery”. They will oftentimes reach out to you via email, phone call, or text, but in some instances, we have been informed that they’ve just dropped off the package as other small parcel couriers would. Should your delivery fall into this category, please inspect the part immediately for damage and reach out to the freight company directly, and then to us within the same day. Please also take pictures of the damages to the product and any other damages/flaws to the box. Failure to notify the freight company the same day will waive your right to claim insurance for any issues. When notifying the freight company of damage, please do not hinder your chances by saying anything more to them than the item is damaged. Any additional information you provide of how, why, or anything else regarding the damage may work against you. 
  4. If the cartons are heavily damaged, you have the option of refusing the delivery. Please write “Refused Due to Damage” on the receipt, then sign appropriately.

Please take the time to examine the condition of the cartons before signing and accepting the delivery. The shipper and the carrier cannot be held liable if the proper notations do not appear on the delivery receipt.


FAQ

Q: Is my Carbon Fiber Hood defective?

The installation of aftermarket carbon fiber hoods necessitates the expertise of a professional body shop. This process may involve adjustments or modifications, such as enlarging stock holes for windshield nozzles and mounting holes for the underside heat shield. In some cases, ovalizing the hood latch mounting holes may also be necessary to allow for additional adjustment. Additionally, the body shop will be responsible for transferring all essential mounting hardware, including the latch, windshield nozzles, and hinges. These tasks are standard bodywork and installation procedures, and any resulting issues should not be seen as indicative of a defective item.

Manufacturing Process: Carbon fiber hoods are hand crafted through complex manufacturing processes that involve layering carbon fibers and applying resin. Despite stringent quality control measures, some imperfections may still occur, albeit at varying degrees.

Aesthetic Variation: Each carbon fiber hood is unique due to variations in the manufacturing process. These imperfections contribute to the distinctive character and individuality of carbon fiber components. They are often seen as a part of the material's natural charm rather than defects.

Functionality and Durability: It's essential to note that while imperfections may affect the aesthetic appeal, they typically do not compromise the functionality or structural integrity of the carbon fiber hood. Carbon fiber remains renowned for its lightweight, strength, and resilience.

Consequently, minor imperfections such as waves within the weave, small bubbles, and blemishes in the clear coat are inevitable and should not be grounds for returns or exchanges.

Q: What is involved to install VIS bodykits?

  • Preparation: Before installation, ensure that the vehicle's body is clean and free of any dirt or contaminants. This step may also involve removing any existing trim pieces or parts that the new body kit will replace.

  • Test Fitting: Before permanently installing the body kit components, it's crucial to perform test fittings. This involves loosely fitting the parts onto the vehicle to ensure proper alignment and fitment. Adjustments may be necessary to ensure everything lines up correctly.

  • Cutting and Modification: Depending on the specific body kit and your vehicle, some cutting or modification of the existing body panels may be required to accommodate the new components. This step demands precision to avoid damaging the vehicle's structure or affecting its aerodynamics.

  • Mounting: Once the test fitting and modifications are complete, the body kit components are mounted onto the vehicle using appropriate hardware. This often involves screws, bolts, or adhesives, depending on the design of the body kit and the manufacturer's instructions.

  • Aligning and Adjusting: After mounting the components, further adjustments may be necessary to ensure proper fitment and alignment. This includes checking panel gaps, ensuring symmetry, and adjusting any parts that are misaligned.

  • Painting or Finishing: In many cases, aftermarket body kit components come unpainted or unfinished. If necessary, you'll need to paint or finish the parts to match the vehicle's color or desired aesthetic. This may involve professional painting services or DIY painting if you have the skills and equipment.

  • Final Inspection: Once all components are installed and finished, perform a final inspection to ensure everything is securely in place and looks as intended. Check for any signs of loose fasteners, gaps, or other issues that need addressing.

  • Optional: Professional Assistance: Depending on your level of automotive experience and the complexity of the body kit installation, you may choose to seek professional assistance from a custom body shop. Professional installers can ensure the job is done correctly and efficiently, minimizing the risk of errors or damage to the vehicle.

Overall, installing an aftermarket body kit requires careful planning, attention to detail, and mechanical skill. It's essential to follow the manufacturer's instructions closely and take your time to achieve the best results.

 
 
 
 
 

 

Q: What set VIS Carbon Fiber hoods apart from other hoods in the market?

Our grade "A" carbon fiber hoods are the best in the industry. Each hood is built with a strong carbon fiber skeleton. The outer layer is hand-laid with carbon fiber along with several layers of clear coating that provides the Hi-gloss show-quality finish that other hoods just cannot imitate. The outermost layer of clear coats is a UV coating that protects it from the harmful rays of the sun. Unlike other hoods in the market, our hoods do not fade and turn yellow in a few months. The underside of each OEM hood is reinforced fiberglass with a one-piece fiberglass covering the underling skeleton to provide a clean factory look. We also have double-sided carbon fiber hoods whose skeletons are covered with carbon fiber for more refined look.

Q: What kind of materials are used to make VIS bumpers?

Fiberglass body kits are crafted through a meticulous process that starts with design and prototype creation. Designers first conceptualize the kit, then create a full-scale model, usually from clay or foam, to refine the design. Once the model is finalized, a mold is made by applying a release agent to the prototype and covering it with layers of fiberglass and resin, which then cure to form a negative replica of the part.

The actual body kit parts are made by laying fiberglass mats into the mold, then coating them with resin. This process is repeated to build up the part's thickness, ensuring air bubbles are removed for uniformity and strength. After curing, the part is removed from the mold, trimmed, and any excess material is sanded away for a smooth finish. Holes for mounting are drilled, and the part undergoes a final inspection before being primed and painted, ready for installation on a vehicle. This method allows for the creation of lightweight, durable components that can significantly alter a vehicle's aesthetics and aerodynamics.

Polyurethane body kits are manufactured using a high-precision process that begins with the creation of a master pattern. This pattern is used to craft a durable metal mold, typically aluminum, which can withstand the high pressure and temperature required for polyurethane casting.

The manufacturing process involves injecting liquid polyurethane material into the mold under high pressure. This method ensures the material fills every part of the mold, capturing intricate details and ensuring a consistent thickness throughout the part. Once injected, the polyurethane quickly cures, significantly faster than fiberglass, making it possible to demold the finished parts in a shorter period.

After curing, the parts are removed from the mold and undergo minimal post-processing, primarily trimming of excess material and any necessary drilling for fittings. Polyurethane's flexibility and durability mean these parts are less prone to cracking or breaking compared to more brittle materials. The finished body kit pieces are then inspected for quality, primed, and painted if necessary, ready to be fitted onto vehicles. This process allows for the production of body kits that are not only durable and resistant to impact but also have excellent fitment and finish straight from the mold.

 
 
 
 
 
 

Q: What is the return policy?

Please see our Terms-And-Conditions page for detail.

Q: What to do when shipment arrive?

Q: Do I reuse the hood struts / trunk spring or struts?

Gas struts and tension rods are engineered to produce significant pressure to aid in the opening and lifting of heavier Original Equipment Manufacturer (OEM) hoods, trunks, and hatches. However, these OEM components are designed with a specific rigidity and weight in mind, which is not always compatible with aftermarket composite parts. Our composite parts, unlike the factory versions, do not have the same level of tensile strength to withstand the pressure generated by the standard struts/rods. This mismatch can lead to fitment issues, with symptoms including bulging and, in more severe cases, cracking of the aftermarket parts.

Should you encounter such issues, it is crucial to immediately remove the struts or rods to prevent further damage. To potentially rectify minor deformations, one can try a method involving the application of heat and weight: place a heavy object on the deformed area, ensuring there is a towel or some protective layer between the object and the composite part, and leave it under sunlight for several days. This technique may help reverse the deformation if it hasn't been left unaddressed for too long.

Q: Is it legal?

Items sold by VIS Racing Sports Inc. ("VIS") may not be legal for street use in all states and none of the parts from our company are DOT approved. It is the purchaser's responsibility to comply with applicable state laws. All fiberglass or carbon fiber parts have no warranty. All goods are sold as is unless otherwise specified. There are no other warranties, express, implied, including any warranty of merchantability or fitness for a particular purpose.

Q: What is the cancellation policy for Special Order Parts??

All special orders require a nonrefundable deposit of the total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to Vis Racing Sports Inc. Vis shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. If special order item(s) are left over 30 days from time of Vis receiving parts in stock; and Buyer has not made any attempt whatsoever to claim their order, then the order shall be considered canceled and all monies previously deposited shall be forfeited to Vis.

Q: Can I install the hood myself?

Installation of all aftermarket hoods requires the expertise of a professional body shop. This process may involve adjusting latches, hooks, or fenders, among other components, as part of the standard installation procedure. Additionally, modification may be necessary, including drilling out stock holes for windshield nozzles and mounting holes for the underside heat shield. In certain cases, it may also be necessary to ovalize the hood latch mounting holes to allow for more adjustment. The body shop will also need to transfer all essential mounting hardware, such as latches, windshield nozzles, and hinges. It is recommended to apply loctite to all mounting hardware and recheck during each oil change for optimal safety.

These tasks are considered typical bodywork and installation steps; any resulting issues are not indicative of a defective item. Furthermore, all hoods require hood pins for safety reasons and cannot sustain any force or weight on the surface, as this could result in cracking.

Fiberglass parts (including body kits, hoods, and trunks) are manufactured using hand-laid techniques, which are more labor-intensive but result in superior fiberglass quality. These parts come with a primer finish, which can be sanded and painted. Sanding, trimming, cutting, shaving, refilling, remolding, and potentially removing reinforcement bars or shock absorbers may be necessary to ensure proper fitment and finish. It is essential to pre-fit all aftermarket fiberglass parts onto the car before painting and installation.

Q: Any weight saving using carbon fiber hood?

Using a carbon fiber hood instead of a traditional steel hood can lead to weight savings. Carbon fiber is a lightweight and strong material commonly used in automotive applications to reduce the overall weight of vehicles, which can improve performance and fuel efficiency.

The amount of weight saved by using a carbon fiber hood depends on various factors such as the size and design of the hood, as well as the specific materials used in its construction. However, in general, carbon fiber hoods can be significantly lighter than their steel counterparts.

For example, a typical steel hood for a car might weigh around 30 to 40 pounds, whereas a carbon fiber hood designed to fit the same vehicle could weigh as little as 18 to 23 pounds  or even less, depending on the design and construction.

In some cases, the weight savings achieved by using a carbon fiber hood compared to an OEM aluminum hood may not be as significant. Aluminum is already a lightweight material commonly used in automotive components due to its strength-to-weight ratio.

While carbon fiber is lighter than steel, the difference in weight between carbon fiber and aluminum can be less pronounced. However, carbon fiber still offers advantages such as high strength and stiffness compared to aluminum.

The weight savings achieved by using a carbon fiber hood over an aluminum one will depend on various factors including the specific design, thickness, and construction techniques used in manufacturing the carbon fiber hood. In some cases, the weight savings may be modest, while in others, it could be more substantial.

Ultimately, when considering a carbon fiber hood, it's essential to evaluate not just the weight savings but also other factors such as aesthetics, performance improvements, and cost.

Q: Do I need hood pins?

Installing hood pins is crucial for carbon fiber hoods due to several reasons:

  • Weight Reduction: Carbon fiber hoods are significantly lighter than traditional steel hoods. While this weight reduction improves performance and fuel efficiency, it also means they are more susceptible to lifting or flexing at high speeds due to aerodynamic forces. Hood pins provide an additional layer of security to prevent the hood from unexpectedly opening while driving.

  • Enhanced Safety: A securely fastened hood is essential for vehicle safety. In the event of the hood becoming loose or flying open while driving, it could obstruct the driver's view, potentially leading to accidents. Hood pins effectively anchor the hood in place, reducing the risk of such incidents and ensuring the safety of both the vehicle occupants and other road users.

  • Prevention of Damage: Carbon fiber is strong but relatively more prone to damage from excessive vibrations or movements compared to steel. Without proper securing mechanisms like hood pins, the hood may experience flexing or shifting, which could lead to cracks, dents, or even structural damage over time. Hood pins help distribute the forces evenly across the hood, minimizing the risk of damage.

  • Compliance with Regulations: In some jurisdictions, installing hood pins may be a legal requirement, especially for aftermarket modifications such as carbon fiber hoods. These regulations are in place to ensure the safety of vehicles on the road. Failure to comply with such regulations could result in fines or legal consequences.

  • Preservation of Aesthetic Appeal: Carbon fiber hoods are often chosen for their sleek and stylish appearance. Properly installed hood pins not only ensure safety but also help maintain the aesthetic appeal of the hood by preventing misalignment or damage that could detract from its visual appeal.

Overall, installing hood pins for a carbon fiber hood is essential for ensuring safety, protecting the hood from damage, complying with regulations, and preserving the aesthetic appeal of the vehicle. It's a relatively simple yet critical investment that enhances both the performance and longevity of the vehicle.

 
 
 
 
 
 

Q: Excessive Gap with the hood install?

Adjustment is a standard requirement for any hood installation. Aftermarket hoods or trunks may not fit exactly like OEM parts. However, any gaps present can typically be corrected through meticulous adjustment.

To achieve proper alignment (whether reinstalling your factory hood or installing an aftermarket one), it's necessary to loosen (but not remove) all bolts attaching the hood to the hinges initially. Once this step is completed, close the hood and check for excessive tension on the front latch. If tension is detected, loosen the latch and adjust it until the hood closes smoothly, similar to a factory hood.

Avoid dropping the hood to close it by gravity or applying excessive pressure to the front latch area. Instead, use gentle pressure with your palm over the latch area until it securely latches into place. This careful approach ensures proper alignment and reduces the risk of damage during closure. If you lack experience with installation, it's advisable to seek the assistance of a Professional Aftermarket Body Shop.

Q: Excessive Gap with the Trunk install

Aftermarket  trunk don't always match the precise specifications of the original equipment manufacturer (OEM) parts. You may observe minor differences in size and how it lines up, which could result in a slightly wider gap between the trunk and your car's body than you'd see with the factory trunk.

To get the best fit, it's important to adjust the trunk as accurately as you can, aiming for uniformity on both sides. Proper alignment not only enhances the look but also maintains the trunk's proper operation.

Q: Is Heatshield required?

We highly recommend using a heatshield to protect the hood from discoloration, yellowing, cracking, and bubbling.

Q: How to take care your carbon fiber products?

Cleaning: Regularly clean the carbon fiber surface with a mild car wash soap and water solution. Avoid using harsh chemicals or abrasive cleaners, as they can damage the clear coat and finish of the carbon fiber.

Avoid Scratches: Be cautious when handling items around the hood or trunk to prevent scratches or dents. Use soft microfiber towels or cloths when wiping down the surface to minimize the risk of scratching.

Protect from Sunlight: Prolonged exposure to direct sunlight can fade the color and weaken the clear coat of the carbon fiber. Whenever possible, park your vehicle in shaded areas or use car covers to protect the hood or trunk from UV rays.

Waxing: Apply a high-quality automotive wax specifically formulated for carbon fiber surfaces to provide an extra layer of protection and enhance the shine. Follow the manufacturer's instructions carefully when applying wax.

Avoid Harsh Chemicals: Refrain from using abrasive cleaners, solvents, or harsh chemicals on the carbon fiber surface, as they can damage the clear coat and compromise the integrity of the material.

Inspect for Damage: Periodically inspect the carbon fiber hood or trunk for any signs of damage, such as cracks, chips, or delamination. Address any issues promptly to prevent further damage and maintain the structural integrity of the part.

Professional Inspection: Consider having the carbon fiber hood or trunk professionally inspected and maintained by a reputable automotive shop specializing in aftermarket body parts. They can assess the condition of the carbon fiber and perform any necessary repairs or maintenance tasks.

We highly recommend applying a Ceramic Coating to your carbon fiber hood, trunk, spoiler, or any other carbon fiber products. A Ceramic Coating acts as an additional clear coating, providing enhanced protection against environmental elements and UV radiation.

Alternatively, you can apply another clear coating with UV protection to safeguard your carbon fiber parts.

Additionally, after every wash of your carbon part, it's essential to apply a layer of wax to maintain its shine and protective qualities. This regular waxing helps to preserve the appearance and integrity of the carbon fiber surface over time

By following these care and maintenance tips, you can help preserve the appearance and structural integrity of your carbon fiber hood or trunk for years to come.


Terms & Conditions

Q: SPECIAL ORDER:

For all special orders, a nonrefundable deposit equal to the total cost is required upfront. Should the Buyer cancel the order for any reason, this deposit will be immediately forfeited to Vis Racing Sports Inc. Vis Racing Sports Inc. is not liable for any delays in shipping. All provided shipping dates are estimates only. The Buyer is not entitled to any refunds, price adjustments, or compensation due to delays in shipping or failure to deliver within the estimated timeframe.

If the Buyer does not claim their special order item(s) within 30 days from when Vis Racing Sports Inc. receives the parts in stock, and if the Buyer has made no attempt to claim their order, the order will be considered canceled. In such cases, all deposits paid will be forfeited to Vis Racing Sports Inc.

Q: DEFECTIVE PRODUCTS.

All Vis fiberglass Body Kits; bumpers, Lips side skirts, spoilers, and hoods are made out of a high quality fiberglass and come with wire mesh if applicable. Professional installation is required. Picture’s that are shown are for illustration purposes only. Actual product may vary due to product enhancement, so please ask the knowledgeable staff any questions or concerns you may have. Modification of part is required to ensure proper fitment. Please keep in mind aftermarket parts do not have the same fitment as OEM factory part. Test fit all Body Kit parts before any modification or painting (Any altering will void returns/ exchanges/ warranties). Accessories such as fog lights, driving lights, splitter, canards, add-on lips, intake scoops, or other enhancement products are not included unless specified in the product description. Anything listed above that is not on your product would not qualify it as a product defect, but if your issue is due to fitment, pictures are required. The part must be placed upon the vehicle and taken with the vehicle in the picture. Then another picture of the area in question would be needed. To speed up the process, 4-5 pictures total from various angles should cover any other pictures required. You must file your defective products claim with us within 10 days of the receipt of the product(s) or your claim will not be accepted.

Q: MANUFACTURERS WARRANTIES

Please note that some of the products offered by Vis Racing Sports might not be suitable for street use everywhere. It's important for you to check and follow your local state or federal laws to ensure that your purchases meet legal standards.

When you buy from us, unless we've agreed otherwise in writing, our products come "as-is". This means we don't offer any additional warranties, whether expressed or implied, beyond what's required by law. This includes, but isn't limited to, warranties regarding the product's quality, suitability for a specific purpose. We're here to help, so if you have any questions about our products or policies, please don't hesitate to reach out.

Q: RETURN POLICY

 
 

We can't accept returns on special orders. Also, if any part has been used, modified, painted, or installed, it's not eligible for a return. To return an item, you'll need to get approval from us first. We won't be able to give you return authorization if it's been more than 5 days since you received your product(s).

For items from our regular stock, you have to send them back to us within 14 days from the date we originally shipped them to you. Before sending anything back, please fill out a Return Requisition form. Once your return is okayed, we'll give you a Return Authorization number (RMA Number) and a label. Make sure these are visible on the outside of your return package, because we can't accept packages without them.

Returned items need to be in their original, unaltered, and unpainted condition, and include all the original hardware and instructions. Don't forget to include a copy of your original invoice with the returned merchandise.

If you receive a damaged product, please note that it's not considered defective by our standards. Also, if you order the wrong item, it's not considered our mistake. Except for these instances, we'll either exchange your item or give you a credit, but there will be a 40% restocking fee deducted from your purchase price (note: shipping and handling fees aren't refundable).

When we get your return, we'll check if the product is defective. Remember, all returns should be shipped to us prepaid. We won't accept returns shipped collect or without an RMA number, and they'll be sent back to you at your cost. Shipping costs for returns are not refundable.

Please pack all returns securely using the original packaging. We will not accept return without original packaging.  We recommend insuring your return shipment for its full value to protect yourself, as we (and the shipping company) won't be responsible for any loss or damage during shipping. No refunds will be issued for items damaged on their way back to us. In those cases, you'll need to file a claim with your carrier.

Finally, we won't accept any authorized returns more than 30 days after giving you the go-ahead.

Q: VIS RACING TERMS AND CONDITION

By engaging with this website, its associated products, or any related services, you, henceforth referred to as "you" or the "Customer," are affirmatively indicating your agreement to adhere to the Terms and Conditions ("Terms") presented herein. Furthermore, your access to and use of this site, along with any related products or services, signifies your acknowledgment that you have thoroughly read, comprehended, and accepted these Terms. Please be advised that all transactions made through this platform are deemed final and are not subject to cancellation.

Q: CUSTOMER'S ASSUMPTION OF RISK AND RESPONSIBILITIES

All products provided by VIS Racing ("we" or "VIS Racing") are delivered to the Customer without any warranty, either expressed or implied. If a warranty is to be provided, it will be clearly documented and acknowledged prior to purchase, and the relevant details will be included with the product upon shipment. It is important to note that our products do not carry any safety certifications, either domestically or internationally. Therefore, VIS Racing will not be held liable for any damages or injuries resulting from the use of these items. The responsibility for determining the appropriate use of any product and the assumption of any liability related to such use shall rest solely with the Client and the installation shop.

Please be aware that our automotive products are aftermarket items and may sometimes necessitate the modification or removal of vehicle components, including safety equipment such as reinforcements, bumpers, and turn signals. Any modifications or removals are undertaken at the Client's own risk.

Q: INSTALLATION OF AUTOMOTIVE PRODUCTS

Installing aftermarket body kit components, carbon fiber hoods, and trunks involves a series of steps that require precision and expertise. While it's possible to perform the installation yourself, it's highly advisable to enlist the services of a professional aftermarket body shop for the best results.

Here's why:

  1. Expertise: Professional aftermarket body shops have the experience and knowledge required to handle aftermarket modifications efficiently and effectively. They understand the intricacies of each component and can ensure proper fitment and alignment.

  2. Specialized Tools: These shops are equipped with specialized tools and equipment specifically designed for aftermarket installations. From precision measuring instruments to specialized fasteners, they have everything needed to complete the job correctly.

  3. Quality Assurance: Professional installers take pride in their workmanship and prioritize quality assurance. They meticulously inspect each component before and during installation to ensure that everything meets the highest standards.

  4. Warranty Protection: Many professional aftermarket body shops offer warranties on their installations, providing you with peace of mind knowing that your investment is protected.

  5. Time and Convenience: By entrusting the installation to professionals, you save valuable time and effort. They can complete the job efficiently, allowing you to enjoy your vehicle's new look without the hassle of DIY installation.

In summary, while it's possible to install aftermarket body kit components, carbon fiber hoods, and trunks yourself, opting for professional installation at an aftermarket body shop is the best way to ensure optimal fitment, quality, and peace of mind.

Q: BACKORDERS

Most of our products are in stock and will be shipped within 48-72 hours on average, but in some high volume cases, may require up to a full work week. Some out of stock items may take 4-12 weeks to produce and ship, but differ from a SPECIAL ORDER in where the item cannot be cancelled early for any reason, but may be when item is 2 weeks past the ETA (Due to customs issues at times). Items may not be reserved without payment or deposit. In the event that an item is promised without payment, full documentation must be sent and acknowledged.

Q: SHIPPING INSTRUCTIONS

Given the size and nature of our products, the shipping company may call you to schedule an appointment for delivery. Accordingly, please provide us with your current phone number and we will forward that information to the shipping company, if applicable. Also, please make sure that you keep your shipping appointment. If you are not available for your shipping appointment, then the item will be shipped back to the distributor and you will be charged for the round trip shipping.

Q: REPLACEMENTS AND RETURNS

All issues not related to damage, which must be noted to the driver per receiving instructions at the time of delivery, must be noted by the buyer within five (5) days of receipt as long as it is returned in original packaging and the buyer pays for return shipping. Note that shipping fees are non-refundable and a 30% restocking fee will be applied. All return requests must be made within five (5) days after receiving order. RMA’s must be provided prior to any returns and the items must be in an unused and unaltered condition with the original packaging. Refunds will not be issued on returns that are damaged during return shipping or if the product is not received in original packaging or better, which must be pre-approved by VIS Racing, but is not a mandatory approval. In the event that damage does occur, a refund will be issued when a claim has been settled with the shipping company. Failure to comply with this return policy will result in a refusal of the shipment and will be returned to you at your expense.

We reserve the right to modify or override requests regarding replacement or refund. For example, we will not replace or refund a complete body kit if a single component is found to be defective.

Refunds will not be issued due to poor fitment of the body kit. If fitment is off by extreme margins, a refund will be considered at our discretion. Moreover, no replacements or refunds will be provided in the following situations:
• Any product that has been subject to misuse, neglect, accident, or improper installation.
• Any product that does not have proof of professional installation at an auto body shop experienced in aftermarket fiberglass installation.
• Any product that has been modified or altered from its original manufactured state.

Q: SHIPPING OUTSIDE OF THE CONTIGUOUS US

Customers needing delivery outside of the contiguous US (including but not limited to Alaska, Hawaii, US territories, and foreign countries) must first request a quote. Transactions made without first requesting a quote will be refunded and cancelled.

Because customs policies and fees vary from country to country, the customer is responsible for payment of all applicable customs fees and duties. In addition, you may be obligated to hire a customs broker to satisfy the customs requirements. Be sure to check with your local customs office regarding these requirements prior to purchasing.

We are willing to ship orders to a designated freight forwarding company that will handle the delivery of your purchase to your country, territory, etc. If you choose to use a freight forwarding company, you do not need to request a shipping quote from Bestbodykit.com as long as the delivery address is within the contiguous US. Hiring and use of a freight forwarding company is the responsibility of the customer.

Q: WEBSITE IMAGES

Please be aware that the sample pictures depict highly customized cars. Each car employs multiple modifications, including painting and possibly alterations of the depicted part. Please read the description of the part carefully as one or more of the options may include a different part than depicted in the image. Parts such as lights, splitters, canards, paint, and other accessories are not included unless specifically stated in the product specifications.

Q: PRODUCT DESCRIPTIONS

We attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition.

Q: TYPOGRAPHICAL ERRORS

Should there ever be a case where a product is mistakenly listed with the wrong price or details due to a typo, please understand that we may need to cancel or refuse any orders placed for that item. We strive for accuracy and transparency in all our listings, and we appreciate your understanding as we work to correct any mistakes swiftly and professionally.

Q: INTELLECTUAL PROPERTY

All content on this site, including but not limited to text, graphics, logos, icons, and images, is our property or the property of our content suppliers. All content on this site is protected by US and international intellectual property laws. All software used on this site is our property or the property of our service provider or its suppliers. All software used on this site is protected by United States and international intellectual property laws.

Q: SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with our express written consent. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other "hidden text" utilizing our name or trademarks without our express written consent. Any unauthorized use terminates our permission or license.

Q: COMMENTS, COMMUNICATIONS, AND OTHER CONTENT

Visitors may submit reviews, suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam". You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead to the origin of the content. We reserve the right (but not the obligation) to remove or edit such content. You are responsible for maintaining and updating your information, including but not limited to personal contact information in your account.

Unless we indicate otherwise, if you post content or submit material, then you grant us a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our sub-licensees the right to use the name that you submit in connection with such content, if we choose to use your name. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify us for all claims resulting from content you supply. We have the right (but not the obligation) to monitor and edit or remove any activity or content. We take no responsibility and assume no liability for any content posted by you or any third party.

Q: DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE, RELATED PRODUCTS, OR RELATED SERVICES IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU; THE SERVERS SERVICING THIS SITE; OR EMAIL SENT FROM US ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, SOFTWARE, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

NOTWITHSTANDING ANY OTHER PROVISION OF THESE TERMS, IN NO EVENT WILL EITHER PARTY BE LIABLE UNDER ANY CIRCUMSTANCES OR LEGAL THEORY FOR DAMAGES RELATED TO INCONVENIENCE, DOWNTIME, INTEREST, COST OF CAPITAL, FRUSTRATION OF ECONOMIC OR BUSINESS EXPECTATIONS, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOSS OF USE, TIME, DATA, OR GOODWILL, OR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL, COLLATERAL, OR CONSEQUENTIAL DAMAGES, REGARDLESS OF WHETHER SUCH LOSSES ARE FORESEEABLE. YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL WE BE LIABLE TO YOU OR TO ANY THIRD PERSON FOR ANY COSTS INCURRED BY YOU, INCLUDING BUT NOT LIMITED TO TRANSPORTATION, LABOR COSTS, TIME, TOWING, STORAGE, PREMIUM FREIGHT CHARGES (SUCH AS AIR OR OVERNIGHT DELIVERY), RENTAL COSTS OF ANY TYPE, LOGISTICS, OR ECONOMIC LOSSES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, THEN SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Q: BINDING ARBITRATION

ANY DISPUTE RELATING TO THIS AGREEMENT WILL BE RESOLVED BY BINDING ARBITRATION PURSUANT TO SECTION 1280 ET SEQ. OF THE CALIFORNIA CODE OF CIVIL PROCEDURE. THIS PROVISION APPLIES TO ALL DISPUTES, INCLUDING BUT NOT LIMITED TO ALLEGATIONS OF NEGLIGENCE, BREACH OF CONTRACT, OR FRAUD. THE ARBITRATOR SHALL BE A NEUTRAL ARBITRATOR SELECTED BY THE PARTIES, OR APPOINTED BY THE COURT. THE DECISION OF THE ARBITRATOR WILL BE BINDING. THE PARTIES RETAIN THE RIGHT TO APPEAL THE ARBITRATOR'S DECISION AS SET FORTH BELOW. The parties shall equally share the arbitrator's fees. The parties shall have full rights of discovery under the Civil Discovery Act and shall have the right to file dispositive motions (such as a demurrer, motion to strike, or motion for summary judgment) just as if the case were being litigated in court. All motions shall be heard by the arbitrator. If either party refuses to select an arbitrator or submit the dispute to arbitration, either party may petition the Los Angeles Superior Court for an order appointing an arbitrator or compelling arbitration. The arbitrator shall apply California substantive law to the proceeding. The arbitration shall be conducted in Los Angeles, California. An award may be entered against a party who fails to appear at a duly noticed hearing. The arbitrator shall prepare in writing and provide to the parties an award and a statement of decision, including factual findings and the reasons on which the decision is based, within ninety (90) days of the date the matter is submitted to the arbitrator for decision. Neither party is required to ask for a statement of decision; the arbitrator shall issue a statement of decision whether or not requested. The decision of the arbitrator, when final, may be entered and enforced as a final judgment in any court of competent jurisdiction.

Q: WAIVER OF TRIAL

IF THE FOREGOING BINDING ARBITRATION CLAUSE WERE NOT IN THIS AGREEMENT, THE PARTIES WOULD EACH HAVE THE RIGHT TO A TRIAL BY JURY OR BY A JUDGE IN THE EVENT OF ANY LITIGATION BETWEEN THE PARTIES. THE PARTIES ARE EACH GIVING UP THE RIGHT TO A JURY TRIAL OR COURT TRIAL IN ANY DISPUTE BETWEEN THE PARTIES BY SIGNING THIS AGREEMENT. YOU SPECIFICALLY UNDERSTAND THAT THE RIGHT TO HAVE SUCH DISPUTES DECIDED BY A JUDGE OR A JURY IS HEREBY WAIVED.

Q: GOVERNING LAW

Any controversy of claim arising out of or relating to the construction or applications of any term, provision, or condition of these Terms shall comply with and be governed in accordance with the laws of the state of California.

Q: JURISDICTION

If any dispute arises out of or in connection with these Terms, except as expressly contemplated by another provision of these Terms, the parties irrevocably: (i) consent and submit to the jurisdiction of courts located in Los Angeles, California; (ii) waive any objection to that choice of forum based on venue or to the effect that the forum is not convenient; and (iii) WAIVE TO THE FULLEST EXTENT PERMITTED BY LAW ANY RIGHT TO TRIAL OR ADJUDICATION BY JURY.

Q: SITE POLICIES AND MODIFICATION

These Terms, including any amendments or addendums incorporated by reference, constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede and cancel all prior and contemporaneous agreements, claims, representations, and understandings of the parties in connection with the subject matter hereof. VIS Racing reserves the right to make changes to our site, policies, and these Terms at any time and at our sole discretion. We reserve the right to make changes without notice. Such changes will be effective upon posting of the revised Terms. You are encouraged to review the Terms from time to time for any possible changes. You should discontinue all access and use of this site if you do not agree with all of the Terms.

Q: SEVERABILITY

Each provision of these Terms (a "Provision") shall be deemed severable. If any Provision or the application of any Provision to any person or circumstance shall be held invalid or unenforceable by a court of any jurisdiction:
• The Provision shall be ineffective only in that jurisdiction.
• The Provision shall be ineffective only to the extent that it has been expressly held to be invalid or unenforceable in that jurisdiction.
• The ineffectiveness of the Provision shall not invalidate any other provision of the Terms or the application of the Provision itself to persons or circumstances other than those with respect to which it was held invalid or unenforceable in the jurisdiction in question.

Q: NO WAIVER

Nothing contained herein shall be construed as a waiver by VIS Racing of any of our rights or remedies described in these Terms unless the waiver is in writing and signed by an authorized agent of VIS Racing. No delay or omission by us in exercising our rights or remedies will impair or be construed as a waiver. Any single or partial exercise of a right or remedy will not preclude further exercise of any other right or remedy. Our failure to enforce the strict performance of any provision of these Terms will not constitute a waiver of our right to subsequently enforce such provision or any other provisions of these Terms.

Q: FORCE MAJEURE

Neither party will be held responsible for any inability or delay in fulfilling their obligations under this Agreement for the duration in which such inability or delay is caused by events outside of their reasonable control, including but not limited to acts of God, acts of public enemies, wars, strikes, labor disputes, or other unforeseen circumstances. It is agreed that a shortage of financial resources does not constitute a cause beyond a party's control. Each party agrees to immediately inform the other party upon the occurrence of any such event and will endeavor to resume the fulfillment of the affected obligations as soon as possible once the issue has been resolved.

Q: NO THIRD-PARTY BENEFICIARIES

This Agreement is made for the sole benefit of the parties involved and their respective successors and permitted assigns. Nothing herein, express or implied, is intended to or shall confer upon any other person, firm, or entity any legal or equitable right, benefit, or remedy of any nature whatsoever, under or by reason of this Agreement. No person or entity other than the parties to this Agreement shall be entitled to bring any action to enforce any provision of this Agreement, nor shall any person or entity other than the parties be deemed to be a beneficiary of this Agreement or any of its provisions.

Q: TERMINATION

At our sole discretion, without notice and/or for any reason, VIS Racing may terminate these Terms, access to our site or any related services, or any current transactions immediately.


Receiving Instructions

Q: Contactless Delivery

As a result of the pandemic, many freight companies have introduced "Contactless Delivery" procedures. While some may notify you via email, phone call, or text, others may simply leave the package without prior communication, similar to small parcel couriers. If your delivery falls under this category and the shipping company doesn't require a signature or appointment for delivery, it's crucial to act swiftly. Notify both the shipping company and Vis Racing on the same day as delivery. Any delay in reporting damages may lead to the shipping company denying the damage claim. We urge you to inspect the item promptly for any damage and document it by taking pictures of both the product and any flaws or damages to the packaging. Failure to notify the freight company on the same day will forfeit your right to claim insurance for any potential issues.

Q: Crate Delivery

  1. Inspect for Damage: Upon delivery, please take a moment to thoroughly inspect the crate for any visible signs of damage, such as dents, punctures, or tears. If you notice any damage, kindly make a note of it on the delivery receipt and clearly write "Damaged".
  2. Document Damage: It is essential to document any observed damage to the crate or its contents. We highly recommend taking photographs of the damage if possible. Additionally, ensure that the delivery receipt is accurately annotated with descriptions of the damage.
  3. Refusal of Damaged Shipment: Should you find the crate significantly damaged or compromised, we strongly advise refusing the shipment altogether. Please ensure that you clearly indicate the reason for refusal as "Damaged" on the delivery receipt provided by the carrier.
  4. Severe Case: If your shipment contains severe cases, please exercise extra caution during inspection. In case of any visible damage to the crate housing, it is advisable to refuse the shipment outright and ensure that the damage is noted on the delivery receipt.
  5. Contactless Delivery: Upon receiving your delivery, inspect the package immediately for any signs of damage.  If any damage is observed, please report it to us within the same day of delivery.  Failure to report damages on the same day may result in your claim being declined.
  6. Signature Confirmation: Upon accepting the delivery, kindly provide your signature on the delivery receipt. However, if you choose to refuse the shipment due to damage, please ensure that the refusal is properly noted and signed accordingly.