FAQ

  1. Is my Carbon Fiber Hood defective?
  2. What is involved to install VIS bodykits?
  3. What set VIS Carbon Fiber hoods apart from other hoods in the market?
  4. What kind of materials are used to make VIS bumpers?
  5. What is the return policy?
  6. What do I do in the event of shipping damage?
  7. Do I reuse the hood struts / trunk spring or struts?
  8. Is it legal?
  9. What is the cancellation policy for Special Order Parts??
  10. How much does ViS Hood and Trunk weight?
  11. Can I install the hood myself?
  12. Excessive Gap with the hood install?
  13. Excessive Gap with the Trunk install
  14. Is Heatshield required?
  15. How to take care your carbon fiber products?

Q: Is my Carbon Fiber Hood defective?

The installation of aftermarket carbon fiber hoods necessitates the expertise of a professional body shop. This process may involve adjustments or modifications, such as enlarging stock holes for windshield nozzles and mounting holes for the underside heat shield. In some cases, ovalizing the hood latch mounting holes may also be necessary to allow for additional adjustment. Additionally, the body shop will be responsible for transferring all essential mounting hardware, including the latch, windshield nozzles, and hinges. These tasks are standard bodywork and installation procedures, and any resulting issues should not be seen as indicative of a defective item.

Manufacturing Process: Carbon fiber hoods are hand crafted through complex manufacturing processes that involve layering carbon fibers and applying resin. Despite stringent quality control measures, some imperfections may still occur, albeit at varying degrees.

Aesthetic Variation: Each carbon fiber hood is unique due to variations in the manufacturing process. These imperfections contribute to the distinctive character and individuality of carbon fiber components. They are often seen as a part of the material's natural charm rather than defects.

Functionality and Durability: It's essential to note that while imperfections may affect the aesthetic appeal, they typically do not compromise the functionality or structural integrity of the carbon fiber hood. Carbon fiber remains renowned for its lightweight, strength, and resilience.

Consequently, minor imperfections such as waves within the weave, small bubbles, and blemishes in the clear coat are inevitable and should not be grounds for returns or exchanges.

Q: What is involved to install VIS bodykits?

All bumpers, side skirts, spoilers, or hoods require professional installation. That means that these parts need to be done by experienced body shops that have done bodykits before, not just a regular collision shop. Due to the fact that these are aftermarket parts, some modifications of the parts and/or vehicles maybe necessary. Make sure an installation fit has been done first before priming and painting. Once painting has been done, it is very difficult to modify to fit without destroying the paint. You would have to paint again! Generally speaking, our kits do not have fitment problems. Some bumpers are made to the Japanese spec of some car models. In these cases, more modification may be involved. When in doubt, please call/email us. We are more than happy to answer your questions.

Fiberglass parts are manufactures only uses hand-laid which is more labor intensive but the quality of the fiberglass is far superior. Fiberglass parts have a primer finish, which can be sanded and painted on. A primer coat, sanding, trimming, cutting, shaving, refilling, remolding, removing reinforcement bar or shock absorber may be necessary to ensure proper fitment. In some case the use of professional heat gun maybe necessary for achieving proper fitment. All Aftermarket Fiberglass body kit parts do require pre-fitting onto the car before they are painted and installed.

Q: What set VIS Carbon Fiber hoods apart from other hoods in the market?

Our grade "A" carbon fiber hoods are the best in the industry. Each hood is built with a strong carbon fiber skeleton. The outer layer is hand-laid with carbon fiber along with several layers of clear coating that provides the Hi-gloss show-quality finish that other hoods just cannot imitate. The outermost layer of clear coats is a UV coating that protects it from the harmful rays of the sun. Unlike other hoods in the market, our hoods do not fade and turn yellow in a few months. The underside of each OEM hood is reinforced fiberglass with a one-piece fiberglass covering the underling skeleton to provide a clean factory look. We also have double-sided carbon fiber hoods whose skeletons are covered with carbon fiber for more refined look.

Q: What kind of materials are used to make VIS bumpers?

All bumpers and bodykits in general are made out of fiberglass unless stated otherwise. Several layers of fiberglass are used to insure strength and durability of each bumper. Each bumper is primered with a smooth yellow finish. New and improved PolyFiber material has been developed that is as flexible as polyurethane but still made out of fiberglass. See FAQ question related to it below.

Q: What is the return policy?

Please see our Terms-And-Conditions page for detail.

Q: What do I do in the event of shipping damage?

Before leaving our facilities, all parts undergo rigorous quality inspections and are meticulously packed to prevent damages during shipping. However, despite our best efforts, occasional damages may still occur in transit.

It is imperative to understand the damage insurance policy related to freight shipping to ensure coverage in the event of parts arriving damaged. Damage insurance is included on the part during shipping, but only until it reaches your door. Once you accept and sign for the package, liability for damages is waived.

Please carefully unbox and inspect the product for damages, flaws, or defects BEFORE accepting delivery. If the product is damaged, flawed, or defective, refuse the shipment and sign "DAMAGED" on the shipping receipt. Acceptance of a damaged part by anyone at the delivery address voids coverage, regardless of the condition of the box.

If the delivery driver does not allow time for inspection or if the box shows signs of damage (e.g., markings, crushing, or denting), notate "DAMAGED" on the receipt.

If the shipping company does not require a signature or appointment for delivery and your parts arrive damaged, NOTIFY both the shipping company and Vis Racing ON THE SAME DAY as delivery. Any damages reported after the delivery day will be DENIED by the shipping company.

To initiate a damage claim, contact the shipping company directly on the provided number and report the damages IMMEDIATELY, noting the person who takes your call. Failure to report damages to both the shipping company and Vis Racing on the SAME DAY as delivery will result in denial of the damage claim by the shipping company.

Please retain all packaging to facilitate assistance and initiate necessary processes. We kindly request that you take pictures of both the damaged item and its packaging from multiple angles to provide a comprehensive view of the damage. Capture close-up shots and broader views to show the extent of the damage, including any tears, dents, or other issues in the packaging.

Q: Do I reuse the hood struts / trunk spring or struts?

The gas struts supporting certain hoods, as well as the gas struts/tension rods supporting all trunks, generate significant pressure to assist in opening and lifting heavier OEM hoods, trunks, and hatches. Unlike our composite parts, factory products lack the same tensile strength in their struts/rods, which are designed for the rigidity and weight of OEM components. Consequently, this disparity can lead to poor fitment, bulging, and in severe cases, cracking.

If any of these issues arise, it's essential to promptly remove both struts/rods. Placing a heavy object over a towel or protective layer on the affected area and exposing it to sunlight for several days may help to remedy the problem, provided it hasn't persisted for an extended period.

Q: Is it legal?

Items sold by VIS Racing Sports Inc. ("VIS") may not be legal for street use in all states and none of the parts from our company are DOT approved. It is the purchaser's responsibility to comply with applicable state laws. All fiberglass or carbon fiber parts have no warranty. All goods are sold as is unless otherwise specified. There are no other warranties, express, implied, including any warranty of merchantability or fitness for a particular purpose.

Q: What is the cancellation policy for Special Order Parts??

All special orders require a nonrefundable deposit of the total costs. If there is any cancellation for any reason by the Buyer, that deposit is forfeited immediately to Vis Racing Sports Inc. Vis shall not be responsible for any late shipments. All shipping dates given are approximate. Buyer shall not be entitled to chargebacks, reductions of price, or other offsets as result of late shipment or failure to deliver in estimated time of delivery. If special order item(s) are left over 30 days from time of Vis receiving parts in stock; and Buyer has not made any attempt whatsoever to claim their order, then the order shall be considered canceled and all monies previously deposited shall be forfeited to Vis.

Q: How much does ViS Hood and Trunk weight?

Our hoods and trunks boast an ultra-lightweight design. The typical weight of each hood is approximately 18 lbs. While hoods for larger car models or trucks may weigh more, they are significantly lighter than the originals. Trunks and hatches are even lighter due to their smaller size, with an average weight of about 15 lbs.

Q: Can I install the hood myself?

Installation of all aftermarket hoods requires the expertise of a professional body shop. This process may involve adjusting latches, hooks, or fenders, among other components, as part of the standard installation procedure. Additionally, modification may be necessary, including drilling out stock holes for windshield nozzles and mounting holes for the underside heat shield. In certain cases, it may also be necessary to ovalize the hood latch mounting holes to allow for more adjustment. The body shop will also need to transfer all essential mounting hardware, such as latches, windshield nozzles, and hinges. It is recommended to apply loctite to all mounting hardware and recheck during each oil change for optimal safety.

These tasks are considered typical bodywork and installation steps; any resulting issues are not indicative of a defective item. Furthermore, all hoods require hood pins for safety reasons and cannot sustain any force or weight on the surface, as this could result in cracking.

Fiberglass parts (including body kits, hoods, and trunks) are manufactured using hand-laid techniques, which are more labor-intensive but result in superior fiberglass quality. These parts come with a primer finish, which can be sanded and painted. Sanding, trimming, cutting, shaving, refilling, remolding, and potentially removing reinforcement bars or shock absorbers may be necessary to ensure proper fitment and finish. It is essential to pre-fit all aftermarket fiberglass parts onto the car before painting and installation.

Q: Excessive Gap with the hood install?

Adjustment is a standard requirement for any hood installation. Aftermarket hoods or trunks may not fit exactly like OEM parts. However, any gaps present can typically be corrected through meticulous adjustment.

To achieve proper alignment (whether reinstalling your factory hood or installing an aftermarket one), it's necessary to loosen (but not remove) all bolts attaching the hood to the hinges initially. Once this step is completed, close the hood and check for excessive tension on the front latch. If tension is detected, loosen the latch and adjust it until the hood closes smoothly, similar to a factory hood.

Avoid dropping the hood to close it by gravity or applying excessive pressure to the front latch area. Instead, use gentle pressure with your palm over the latch area until it securely latches into place. This careful approach ensures proper alignment and reduces the risk of damage during closure. If you lack experience with installation, it's advisable to seek the assistance of a Professional Aftermarket Body Shop.

Q: Excessive Gap with the Trunk install

As you may know, aftermarket parts such as the trunk you have selected might not always have the exact fitment as the original OEM part. In some cases, there may be slight variations in dimensions and alignment. Due to this, you may notice that the gap between the trunk and the body of your vehicle could be slightly larger than that of the stock trunk.

While the fitment might not be identical to the OEM original, we recommend that you align the trunk to the best of your ability so that both sides are as even as possible. This will help achieve a visually pleasing appearance and ensure the functionality of the trunk.

Q: Is Heatshield required?

We highly recommend using a heatshield to protect the hood from discoloration, yellowing, cracking, and bubbling.

Q: How to take care your carbon fiber products?

Cleaning: Regularly clean the carbon fiber surface with a mild car wash soap and water solution. Avoid using harsh chemicals or abrasive cleaners, as they can damage the clear coat and finish of the carbon fiber.

Avoid Scratches: Be cautious when handling items around the hood or trunk to prevent scratches or dents. Use soft microfiber towels or cloths when wiping down the surface to minimize the risk of scratching.

Protect from Sunlight: Prolonged exposure to direct sunlight can fade the color and weaken the clear coat of the carbon fiber. Whenever possible, park your vehicle in shaded areas or use car covers to protect the hood or trunk from UV rays.

Waxing: Apply a high-quality automotive wax specifically formulated for carbon fiber surfaces to provide an extra layer of protection and enhance the shine. Follow the manufacturer's instructions carefully when applying wax.

Avoid Harsh Chemicals: Refrain from using abrasive cleaners, solvents, or harsh chemicals on the carbon fiber surface, as they can damage the clear coat and compromise the integrity of the material.

Inspect for Damage: Periodically inspect the carbon fiber hood or trunk for any signs of damage, such as cracks, chips, or delamination. Address any issues promptly to prevent further damage and maintain the structural integrity of the part.

Professional Inspection: Consider having the carbon fiber hood or trunk professionally inspected and maintained by a reputable automotive shop specializing in aftermarket body parts. They can assess the condition of the carbon fiber and perform any necessary repairs or maintenance tasks.

We highly recommend applying a Ceramic Coating to your carbon fiber hood, trunk, spoiler, or any other carbon fiber products. A Ceramic Coating acts as an additional clear coating, providing enhanced protection against environmental elements and UV radiation.

Alternatively, you can apply another clear coating with UV protection to safeguard your carbon fiber parts.

Additionally, after every wash of your carbon part, it's essential to apply a layer of wax to maintain its shine and protective qualities. This regular waxing helps to preserve the appearance and integrity of the carbon fiber surface over time

By following these care and maintenance tips, you can help preserve the appearance and structural integrity of your carbon fiber hood or trunk for years to come.